Information We Collect
Country Club Villas HOA ("we," "our," or "us") collects information you provide directly to us, such as when you create an account, contact us, or use our services.
Personal Information
- Name and contact information (email address, phone number)
- Property address within Country Club Villas
- Account credentials (username and encrypted password)
- Communication preferences
Automatically Collected Information
- Log data (IP address, browser type, pages visited)
- Session information for security purposes
- Usage analytics to improve our services
How We Use Your Information
We use the information we collect to:
- Provide and maintain our HOA services
- Communicate with homeowners about community matters
- Send important notifications and updates
- Ensure security and prevent fraud
- Comply with legal obligations
- Improve our website and services
Information Sharing
We do not sell, trade, or rent your personal information. We may share your information only in the following circumstances:
- With your explicit consent
- To comply with legal obligations
- To protect our rights and property
- With service providers who assist in our operations (under strict confidentiality)
- In case of business transfer (merger, acquisition)
Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:
- Encryption of sensitive data
- Secure server infrastructure
- Regular security audits and monitoring
- Limited access to personal information
- Staff training on privacy and security
Your Rights
You have the right to:
- Access your personal information
- Correct inaccurate information
- Delete your account and associated data
- Object to certain processing activities
- Port your data to another service
- Withdraw consent (where applicable)
To exercise these rights, please contact us using the information provided below.
Data Retention
We retain your personal information for as long as your account is active or as needed to provide services. We may retain certain information longer if required by law or for legitimate business purposes.
Cookies and Tracking
Our website uses essential cookies for security and functionality. We do not use third-party tracking cookies or analytics services that collect personal information.
Children's Privacy
Our services are not intended for children under 13. We do not knowingly collect personal information from children under 13.
Updates to This Policy
We may update this privacy policy from time to time. We will notify you of any significant changes by posting the new policy on our website and updating the "Last updated" date.
Contact Information
If you have questions about this privacy policy or our privacy practices, please contact us:
- Email: ccv.angelfire@gmail.com
- Mail: Country Club Villas HOA Board, Angel Fire, NM
Legal Basis for Processing (GDPR)
If you are located in the European Economic Area, our legal basis for collecting and using your personal information depends on the specific information and context:
- Contract performance (providing HOA services)
- Legitimate interests (community management, security)
- Legal compliance (HOA regulations, tax requirements)
- Consent (marketing communications, optional features)